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Apr 26, 2011

How to Fix Common Microsoft, Windows Update Problems

Are you unable to install a new Windows, Microsoft update? Are you repeatedly being offered the same update you installed previously on your Windows, or a particular update is not installed and give error message? These are common issues that Windows users face while installing updates.

Old or newer, Windows operating systems despite being widely used do create problems sometimes. Below are the simple and precise instructions that will help you resolve your problems:-

Note :- Before following the steps below, I do not recommend you doing this unless you are comfortable editing the Windows settings. I will not responsible for any damage that may be caused to your PC after editing the settings by following the steps below. You proceed at your own risk or may take help from Microsoft Certified Technician at their Toll Free No. +1-877-452-9201

Reinstall Windows Update Agent:-

  • Remove the previous ‘Windows Update Agent’.
  • Open your internet browser and go to www.microsoft.com to download the latest ‘Windows Update Agent’.
  • Install and save the program to C:\ (The C: directory)
  • Click on the ‘Start’ button, select ‘Run’.
  • When the window appears, type in ‘C:\WindowsUpdateAgent30-x86.exe /wuforce’ (without quotes) and hit ‘Enter’ on the keyboard. This will reinstall the ‘Windows Update Agent’ even if there already exists a previous ‘Windows Update Agent’ copy on the hard drive.
  • When the installation completes, reboot your computer.

Missing wups2.dll file in Windows XP (Service Pack3):-

If the original Windows XP installation CD has no wups2.dll file, it would cause problem in downloading updates. You will need to re-register the wups2.dll file to get rid of such problem. Follow the below mentioned steps:-

  • First, disable the ‘Automatic Updates service’, to do so click on the ‘Start’ menu> and click on ‘Run’.
  • When the ‘Run’ window pops up; type ‘cmd’ (without quotes) in the box, and click on ‘OK’ or hit ‘Enter’ on the keyboard.
  • When the black command prompt window appears, type ‘net stop wuauserv’ (without quotes) and hit ‘Enter’ on the keyboard. This will disable the ‘Automatic Updates service’ that is required to register the file.
  • Do not close the command prompt window and type in ‘regsvr32 %windir%\system32\wups2.dll’ (without quotes as these are only for reference to the given text) and hit ‘Enter’ on the keyboard.
  • If you have Windows XP Professional x64 edition, then type in ‘regsvr32 %windir%\syswow64\wups2.dll’ in the command prompt window and hit ‘Enter’ on the keyboard.
  • Click on ‘OK’ on every verification message that appears. This will automatically register the wups2.dll file.
  • Type ‘net start wuauserv’ and hit ‘Enter’ on the keyboard. This will restart the ‘Automatic Updates service’.
  • Close the command prompt window by clicking on the ‘X’ button at the extreme top right corner.

Steps to Search the Windows Update Troubleshooter:-

  • Click on the ‘Start’ menu> click on ‘All Programs’> click on ‘Windows Update’ or ‘Microsoft Update’ whichever is there
  • On the Microsoft/Windows Update website, click on the ‘Review your update history’. This will show the list of all the updates that already exist on your computer
  • Click on the ‘Status’ tab and find out the failed update, and then close the window.
  • When a new window pops up, note down the installation error number/code as you will need this to paste in the search box to resolve the problem.
  • Click on the ‘Find Solutions’ option in the same window
  • Type in or copy and paste the exact error number in the ‘Type keywords here’ box in the Microsoft/Windows Update window, and click on ‘Search’
  • If the search results bring up any suggestions, try following the links and move on to resolve the problem.
  • If nothing comes up in the search results, then click on ‘Go to Knowledge Base articles’ in the Microsoft/Windows Update window
  • Search the error code, if the search results come up with anything, follow the links and resolve the problem.
  • If nothing comes up in the search results, then refer to the technical support option.

Modify Browser Settings:-

It may be possible that the Microsoft’s website is not added to the list of your browser’s secured sites. You can modify your browser’s settings to overcome this problem.

For Internet Explorer:-

  • Open the Internet Explorer window, click on the ‘Tools’ tab.
  • Click on ‘Internet Options’ from the drop-down list.
  • When the window appears, click on the ‘Security’ tab, click on the ‘Trusted Sites’ option, and then click on the ‘Sites’ button
  • When the window pops up, type www.microsoft.com in the box that says ‘Add this website to the zone’ and click on ‘Add’. If you want to add more websites, continue, or otherwise click on ‘Close’ to exit the window.

For Mozilla Firefox:-

There is no need to adjust settings in Firefox as the browser works on Java and JavaScript and allows the trusted websites such Microsoft’s to open up.

Additional Tidbits:-

It is must to install Windows, Microsoft updates so as to keep your operating system updated. These updates can be anything from important files or definitions that fix program issues or security flaws to operating system (OS) patch ups. Further, the updates allow enhanced interoperability between the OS and other programs or hardware such as drivers, router etc.

The post is associated with ‘How to Fix Common Microsoft, Windows Update Problems’ available on www.vtechsquad.com.

VTechsquad, Inc. is the leading third-party service provider of certified online technical support services. Our Microsoft-certified technicians not only resolve virus/spyware removal issues but also educate you how to avoid your PC from future interaction with any type of worm, virus, or Trojan etc. Our top-class services include Microsoft product support, antivirus issues, malware issues, spyware issues, wireless router issues, printer issues, and non-computer devices etc.

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